1. Website usage

These Terms and Conditions are the only terms and conditions applicable for the use of this website and supersede all others, except with the prior express written consent of the Seller. These Terms and Conditions are important for you and for us as they have been drawn up to create a legally binding agreement between us, protecting your rights as a customer and our rights as a company. Upon placing your order, you hereby declare that you have read and agree to these Terms and Conditions without any restrictions whatsoever.

You accept that:

1. You may only use the website for consultations or to place legally valid orders.
2. You may not place any speculative, false, or fraudulent orders. If we have reasonable grounds to consider that an order of this nature has been placed, we are hereby authorized to cancel it and inform the relevant authorities.
3. You are also obliged to provide your true and correct e-mail address, postal address, and/or other contact information, and consent to our use of this information to contact you if necessary (see our Privacy Statement).
4. If you do not provide us with all the information that we need, we will not be able to process your order.

Upon placing your order through this website, you warrant that you are over 18 years old of age and that you have the legal capacity to enter into binding contracts.

2. Service availability

The items offered through this website will only be available for the destinations specified in the “Shipping” section.

3. How to execute the contract

This information and the details contained in this website do not constitute an offer to sell but instead an invitation to do business. There will be no contract between you and us in connection to any product until your order has been expressed accepted by us. If your offer has not been accepted and a charge has already been made to your account, the full amount will be refunded.

To place an order, you must follow the online purchase process and click on “Authorize payment”. After this, you will receive an e-mail acknowledging the receipt of your order (the “Order Confirmation”). Bear in mind that this does not necessarily mean that your order has been accepted, as it merely constitutes an offer that you are making us to purchase one or more products. All orders are subject to acceptance by us. Such acceptance will be confirmed by sending you an e-mail in which we confirm that the product is being sent (the “Shipping Confirmation”). The contract between us for the purchase of a product (Contract) will only be executed and accepted once we send you the Shipping Confirmation.

Only products listed in the Shipping Confirmation will be the subject of the Contract. We are under no obligation to supply any other product that may have been ordered until we confirm its shipment in a separate Shipping Confirmation.

4. Product availability

All product orders are subject to availability, and in this regard, if difficulties arise in terms of their supply, or if no items are in stock, we hereby reserve the right to provide you with information regarding substitute products that are of similar or superior quality and price that you may order. Should you not wish to order any of these substitute products, we will refund any amount that you may have paid.

5. Refusal to process an order

We hereby reserve the right to withdraw any product from this website at any time and/or delete or modify any material or content on it. Although we will always do our best to process all orders, there may be exceptional circumstances that oblige us to reject the processing of an order after having sent the Order Confirmation, and we hereby reserve the right to do so at any time and at our sole discretion.

We will not be liable to you or any third party for the withdrawal of any product from this website, regardless of whether this product has been sold or not, the deletion or modification of any material or content on the website, or our refusal to process an order after having already sent the Order Confirmation.

6. Right to withdraw from a purchase

If you are purchasing as a consumer, you may withdraw from the Contract at any time within 14 calendar days from the receipt of the item. In this case, you will be refunded the amount paid for the products in accordance with our Return Policy. Keep in mind that the costs incurred in returning the product as a result of withdrawal will not be borne by us, but instead will be at the consumer’s own expense.

Your right to withdraw from the Contract will only be applicable to products that are returned in the same condition as you received them. All instructions, documents, promotional products, and packaging for the products must also be included. No refund will be made if the product has been used or if has been damaged.

Please take reasonable care of the products while in your possession and keep the original boxes and packaging in case of returns. No refund will be made if the product is not returned in its original box with the same contents as what was sent.

This provision does not affect the statutory rights of consumers.

7. Delivery

Unless extraordinary circumstances happen, we will attempt to fulfill your order with the product(s) listed in the Shipping Confirmation prior to the delivery date set out on the Shipping Confirmation or, if no delivery date is specified, within 15 days from the Shipping Confirmation date.

3. How to execute the contract

This information and the details contained in this website do not constitute an offer to sell but instead an invitation to do business. There will be no contract between you and us in connection to any product until your order has been expressed accepted by us. If your offer has not been accepted and a charge has already been made to your account, the full amount will be refunded.

To place an order, you must follow the online purchase process and click on “Authorize payment”. After this, you will receive an e-mail acknowledging the receipt of your order (the “Order Confirmation”). Bear in mind that this does not necessarily mean that your order has been accepted, as it merely constitutes an offer that you are making us to purchase one or more products. All orders are subject to acceptance by us. Such acceptance will be confirmed by sending you an e-mail in which we confirm that the product is being sent (the “Shipping Confirmation”). The contract between us for the purchase of a product (Contract) will only be executed and accepted once we send you the Shipping Confirmation.

Only products listed in the Shipping Confirmation will be the subject of the Contract. We are under no obligation to supply any other product that may have been ordered until we confirm its shipment in a separate Shipping Confirmation.

4. Product availability

All product orders are subject to availability, and in this regard, if difficulties arise in terms of their supply, or if no items are in stock, we hereby reserve the right to provide you with information regarding substitute products that are of similar or superior quality and price that you

6. Right to withdraw from a purchase

If you are purchasing as a consumer, you may withdraw from the Contract at any time within 14 calendar days from the receipt of the item. In this case, you will be refunded the amount paid for the products in accordance with our Return Policy. Keep in mind that the costs incurred in returning the product as a result of withdrawal will not be borne by us, but instead will be at the consumer’s own expense.

Your right to withdraw from the Contract will only be applicable to products that are returned in the same condition as you received them. All instructions, documents, promotional products, and packaging for the products must also be included. No refund will be made if the product has been used or if has been damaged.

Please take reasonable care of the products while in your possession and keep the original boxes and packaging in case of returns. No refund will be made if the product is not returned in its original box with the same contents as what was sent.

We hereby reserve the right to withdraw any product from this website at any time and/or delete or modify any material or content on it. Although we will always do our best to process all orders, there may be exceptional circumstances that oblige us to reject the processing of an order after having sent the Order Confirmation, and we hereby reserve the right to do so at any time and at our sole discretion.

We will not be liable to you or any third party for the withdrawal of any product from this website, regardless of whether this product has been sold or not, the deletion or modification of any material or content on the website, or our refusal to process an order after having already sent the Order Confirmation.